Seoyoung Hwang, Front Desk Coordinator – Anchorage Radiation Oncology Clinic (AROC)
Seoyoung Hwang, a front desk coordinator at Anchorage Radiation Oncology Clinic (AROC), has built her career on a foundation of empathy, organization, and a passion for service. Born in South Korea and raised in Alaska, Seoyoung’s journey has been one of personal growth, from her roots in customer service to her meaningful work in the healthcare field.
Her path to AROC is a blend of adventure and serendipity. After spending six years at Starbucks, Seoyoung was introduced to the medical field through a regular customer who opened the door to a new career. This unexpected opportunity led her to roles as a referral coordinator, medical assistant, and office receptionist, each one building on her strong foundation of customer service and her desire to make a difference in people’s lives.
Outside of work, Seoyoung is a wife, an aunt, and a proud dog mom to three rescue pups: a husky-shepherd mix, a golden doodle, and a white German shepherd. When she’s not helping patients, she’s likely out in nature, hiking, skiing, or rock climbing. Alaska’s natural beauty provides her with the inspiration and balance she needs.
She’s also an avid photographer, capturing the world through a lens that reflects her love for both adventure and detail. And when it comes to food, ice cream is her ultimate indulgence!
Her approach to patient care is deeply rooted in the idea of being patient centered. She wants to make sure that patients know their voices are heard and strives to bring a friendly attitude and clear communication to her role, so they feel comfortable and confident during their treatment journey.
This mindset is critical in her role at AROC, where she not only handles administrative tasks but also serves as a calming presence for patients navigating a challenging time in their lives.
Since joining AROC in March, Seoyoung has found her place in an environment that allows her to combine her skills and passions. She says what’s special about AROC is that we provide treatment close to home. Our patients are surrounded by their loved ones throughout their journey, and that’s something really important.
Her most rewarding moments come when patients take the time to thank her for her support. She is humbled to realize that something as simple as listening and being kind can make such a big difference.
Seoyoung’s journey at AROC is just beginning, but the impact she has already made on her patients—and the positive energy she brings to the clinic—speaks volumes about her dedication to compassionate care.
